The videos on this site are encoded for Flash Player and are at broadband rates. Therefore you will need a broadband internet connection to view the videos. If you are having trouble viewing the videos as a first step check to see if you have any firewalls that would prevent your computer from viewing videos. If the problem persists contact one of our technical team and they will assist you. Two types of documents are available on the site including Microsoft Word and PDF. You can download the documents and use them to assist you in structuring your affairs. Please read the copyright notice and terms and conditions of the site before downloading any documents. Once again if you are having any problems please do not hesitate to contact us.
System Requirements
| Component |
Minimum Requirements |
| Hardware |
- Pentium II or equivalent CPU
- 64MB RAM
- 30MB free Hard Disk space
- CD-ROM drive
- 16-bit Sound Card w/ speakers or headphones
|
| Software |
- Windows 98SE, 2000, ME, NT, XP, Vista
- Macromedia Flash Player 8+
- Macromedia Flash Player compatible browser with Javascript enabled - IE 5, Netscape 4.7, Firefox 1.0 (IE 6+ recommended)
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| Screen Resolution |
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Troubleshooting
| Problem |
Reason |
Solution |
| Video does not play at all. An error message may pop up. |
- You may have the wrong version of Flash Player installed.
|
- If you browser does not detect the error automatically.Please check which version of flash player you have installed by right clicking the left side video window. You need at least Flash Player 8.
|
| Video plays but audio can't be heard |
- If audio cannot be heard from any other programs that normally use it (such as media player), there may be a problem with your sound card or speakers/headphones.
- If audio can be heard from other programs, there may be a problem with the Flash Player.
|
- Check speaker volume, power, and connections. Check soundcard status in Windows Device Manager (see windows help for more information).
- Re-Install Macromedia Flash Player Click here
|
| Video links or page tabs don't work |
- The video links and page tabs use javascript, which may not be enabled in your browser
|
- Javascript can be enabled in your browsers options/preferences section. Also make sure that your browser version meets the minimum requirements above.
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